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IP PBX 25 ΓΆβ?¬β?? 50 users Market ΓΆβ?¬β?? EFL comment
Tuesday 5th April, 2011

IP PBX 25 – 50 users Market – EFL comment


Electronic Frontier Ltd (EFL) is a value-added distributor of converged solutions based in Theale, Berkshire who’s core strength is it’s ability to support it’s channel customers in supplying and implementing VoIP solutions across existing LAN and WAN infrastructures.

EFL is ZyXEL’s largest UK distributor and offers VoIP solutions from leading manufacturers such as Snom (IP Phones), Patton (VoIP Gateways), Epygi (IP PBXs) and Mediatrix (VoIP Gateways).

25-50 User PBX Market – comment from EFL

‘Despite recently reported trends, EFL is seeing growth (and increasing opportunities) in the 25-50 user market. In the last 12 months we have seen a 20% growth in this sector and continue to see opportunities, especially within in the retail, healthcare and construction markets.

We see larger manufacturers, especially those from a traditional TDM-based background, entering this space and struggling to gain momentum whereas the new breed of manufacturers with a grounding in IP have a) the benefit of being smaller, leaner and more flexible in their development cycles and b) a more intuitive approach to the presentation and integration of features.

Epygi is a good example of a smaller, specialist IP PBX manufacturer. Epygi’s new QuadroM 32X is a low-cost IP PBX for 32 users and above (up to 192) offering up to 60 concurrent calls with 32 user conferencing, integrated E1 connectivity,  a programmable ACD for call centre applications and voice mail with SMS notification amongst many other features.

We have learnt that there is no easy way to build this business. EFL ‘s reseller programme now includes a high level of pre-sales assistance including design, certified training, free support, a complete reseller pack to aid resellers in the selling process, free evaluations and assisted end-user demonstrations.’

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